Before you register at Fastpay, take five minutes to read this guide — it could save you time and money.
Getting Ready
- Have a valid government-issued ID ready for KYC verification (passport, driver’s license, or national ID card).
- Prepare a unique email address you actively monitor; all correspondence, including verification links, will be sent there.
- Choose a payment method you trust — credit/debit card, e‑wallet (Skrill, Neteller), or cryptocurrency — and ensure it has sufficient funds for your first deposit.
- Use a stable internet connection and a modern browser (Chrome, Firefox, Edge) or the mobile‑optimized website (progressive web app) for the best experience.
- Set a clear budget for your gambling session and remember that winnings from Curacao‑licensed casinos may be subject to local income tax depending on your country of residence.
How to Sign Up
- Navigate to the casino website and click the Register button, usually located at the top right corner.
- Fill in the registration form with your personal details — full name, date of birth, email address, and preferred currency.
- Create a strong password (mix of uppercase, lowercase, numbers, and symbols) and note that the casino may require a unique username.
- Accept the terms and conditions and confirm you are at least 18 years old.
- Verify your email by clicking the link sent to your inbox; if it doesn’t arrive, check your spam folder.
- Complete the KYC process by uploading a clear photo of your ID and a recent utility bill or bank statement for address verification.
Bonus Math
Welcome bonuses often have wagering requirements that determine how much you must bet before withdrawing winnings. Let’s work through a realistic example.
Example: The casino offers a 100% match bonus up to €200. You deposit €100, so you receive an additional €100 in bonus funds. The wagering requirement is 35x (deposit + bonus).
Formula: Wagering Requirement = (Deposit Amount + Bonus Amount) × Wagering Multiplier
Plugging in the numbers: (€100 + €100) × 35 = €200 × 35 = €7,000.
That means you must place bets totalling €7,000 before you can cash out any winnings generated from the bonus. To estimate the expected value, assume an average game RTP of 96%. Expected loss during wagering = wagering requirement × (1 – RTP) = €7,000 × 0.04 = €280. Since your initial bonus profit was only €100, the expected outcome is negative (€100 – €280 = –€180). Always read the bonus terms — some games contribute less than 100% to wagering.
Security
This casino uses SSL encryption (128‑bit or higher) to protect all data transmitted between your browser and its servers. Two‑factor authentication (2FA) is available and strongly recommended. The platform holds a Curacao eGaming license, which ensures fair play through regular RNG audits, but does not guarantee the same consumer protections as an MGA or UKGC license. Important: Always enable 2FA and never share your account credentials with anyone.
Banking & Payments
Deposits are processed instantly via major credit/debit cards (Visa, Mastercard), e‑wallets (Skrill, Neteller, MuchBetter), and select cryptocurrencies (Bitcoin, Ethereum). Withdrawals are generally initiated within 24 hours; e‑wallet payouts often reach you in under an hour, while bank transfers may take 2–5 business days. The minimum deposit is typically €10 or equivalent, and the maximum withdrawal per transaction varies but is clearly stated in the cashier page.
Fix It Fast
- Login trouble: Clear your browser cache and cookies, then try again. If the problem persists, use the “Forgot Password” link to reset your password. Ensure you have a stable internet connection.
- Deposit not reflecting: Check your transaction history in the cashier. If the amount is deducted but not credited, contact support within 24 hours with the transaction ID.
- Withdrawal delay: Verify that your account is fully verified (KYC approved). If all documents are submitted and 48 hours have passed, contact live chat and ask for an update.
- Bonus not credited: Confirm you entered any required bonus code during deposit. Also check if the bonus auto‑activates — some offers require manual opt‑in.
- Game not loading: Update your browser to the latest version or switch to a different browser. Disable ad‑blockers and VPNs, as they can interfere with game providers.
- Account locked: This can happen after multiple failed login attempts. Wait 15 minutes or contact support to unlock it.
Need to Know
What is the minimum deposit amount?
The minimum deposit is usually €10 or the equivalent in your chosen currency, but it can vary by payment method.
How long does the KYC verification take?
Standard verification takes 24 to 48 hours once you upload clear, valid documents. Weekends may cause slight delays.
Are there wagering requirements on winnings from free spins?
Yes, free spin winnings are often subject to a wagering requirement, typically 35x to 40x the winnings amount.
Can I play on my mobile phone?
Yes, the casino is fully optimised for mobile browsers. No dedicated app is needed — just visit the site on your phone or tablet.
What currencies are accepted?
Major currencies include EUR, USD, GBP, CAD, AUD, and several cryptocurrencies like BTC and ETH.
Is the casino licensed and regulated?
Yes, the casino holds a license from Curacao eGaming. This ensures regular audits but does not provide the same level of player protection as a local EU license.
How do I withdraw my winnings?
Go to the cashier, select “Withdraw”, choose your preferred method, enter the amount, and confirm. Ensure your account is fully verified beforehand.
What happens to my bonus if I request a withdrawal before it is cleared?
If you withdraw before meeting the wagering requirements, the bonus and any winnings from it will be forfeited. Always check the terms.
Good to Know
| Transaction Type | Speed | Notes |
|---|---|---|
| Deposits (all methods) | Instant | Reflected in the cashier within seconds |
| Withdrawals (e‑wallets) | Up to 1 hour | After approval by the finance department |
| Withdrawals (bank transfer) | 2–5 business days | Slowest option; may incur bank fees |
| Withdrawals (cryptocurrency) | Up to 2 hours | Blockchain confirmation times vary |
By following this guide, you can enjoy a smooth experience from registration to withdrawal. Always gamble responsibly and keep your budget in check.